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Terms of Service

Terms of Service

Last Updated: February 20, 2026

These Terms of Service (“Terms”) govern your use of the website and services provided by Impeccable Closets LLC (“we,” “us,” or “our”) at impeccableclosets.com. By using our site or services, you agree to these terms.

 

1. Use of Services

Our website and services are intended for individuals who are 18 years of age or older. By using our services, you confirm that you are at least 18 years old. We reserve the right to deny service to anyone for any reason at any time.

 

2. SMS Terms & Conditions

By opting into SMS communications from Impeccable Closets LLC, you agree to receive text messages related to our services, including but not limited to:

  • Appointment reminders and confirmations
  • Project status updates
  • Promotional offers and marketing messages

The following terms apply to all SMS communications:

  • Message frequency may vary based on your activity and preferences.
  • Standard message and data rates may apply. Contact your wireless carrier for details.
  • Reply STOP at any time to opt out of SMS messages. You will receive one final confirmation message, and no further messages will be sent.
  • Reply HELP for assistance, or contact us directly at (214) 770-3890 .
  • Carriers are not liable for delayed or undelivered messages.
  • SMS opt-in data and consent will not be shared with or sold to third parties.

 

3. Description of SMS Use Cases

Impeccable Closets LLC uses SMS text messaging for the following purposes:

  • Responding to inquiries submitted through our website contact forms
  • Sending appointment reminders and confirmations for consultations or installations
  • Providing project status updates and follow-up communications
  • Sharing promotional offers, discounts, and marketing information (with your explicit consent)
  • Customer support and service-related notifications

 

4. Opt-Out Instructions

You may opt out of receiving SMS messages from us at any time using the following methods:

  • Reply STOP to any SMS message you receive from us
  • Text STOP to (214) 770-3890

After opting out, you will receive one final SMS confirmation, and no further messages will be sent. To resume receiving messages, you may opt back in by texting START or by contacting us.

 

5. Customer Support Contact

For questions, concerns, or support regarding your SMS subscription or our services, please contact us:

  • Phone: (214) 770-3890
  • Website: impeccableclosets.com

Our team is available Monday through Friday during business hours.

 

6. Message & Data Rate Disclosure

Standard message and data rates may apply to all SMS messages sent and received. These charges are applied by your wireless carrier and may vary depending on your plan. We do not charge any additional fee for SMS communications. Contact your wireless carrier for details on your messaging plan.

 

7. Carrier Liability Disclaimer

Wireless carriers (such as AT&T, Verizon, T-Mobile, Sprint, etc.) are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier. We are not responsible for any delays in the delivery of any SMS messages.

 

8. Age Restriction

This service is available to users who are 18 years of age or older. By opting into SMS communications or using our services, you confirm that you meet this age requirement. Impeccable Closets LLC reserves the right to terminate service to any individual found to be under 18 years of age.

 

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy.

Our Privacy Policy describes how we collect, use, and protect your personal information, including your mobile phone number and SMS consent data.

 

10. Limitation of Liability

Impeccable Closets LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Our total liability shall not exceed the amount paid by you for services in the preceding 12 months.

 

11. Changes to Terms

We reserve the right to update or modify these terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated terms.

 

12. Governing Law

These Terms shall be governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Dallas County, Texas.

 

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Phone: (214) 770-3890
  • Website: impeccableclosets.com

Look At What Customers Are Saying

“I don’t even know where to start to explain how amazing of an experience I had with Carol and Brian and their team. They custom designed the most beautiful pieces for my bridal shop. It truly transformed our space. They were so easy to work with, timely and super affordable! I will certainly be using them again!”

Cassandra W.

“Great experience with our laundry room and home office. Carol and her team were professional, friendly, on-time and got the job done with the highest level of service! ”

Carey H.

“I looked up Google for a word better than impeccable to describe my experience but Google says there is no better word 😊! ”

Mobin T.